Each leash comes with a lifetime warranty! If anything ever happens to your leash, just email us a photo so we can decide the best way to get you a new one.*
We strive to ship out our orders as fast as possible, although due to high demand and the time needed to hand make each leash, it is possible for your order to take up to 7 business days to ship out. Global Shipping Available.
International orders may be subject to customs charges.
If for any reason you would like to return your unused item, please email us and we'll work with you on refunding your purchase.
Our return address is:
800 Ocala Rd. #300-127
Tallahassee, FL 32304
Please contact us at Bark@Packleashes.com with any questions, concerns, or feedback.
* Does not cover any lost/stolen items. Does not cover small carabiners. Does not cover custom orders. Does not cover damage due to sharp objects, such as knives, dog teeth, or other items. We ask that you send us the leash covered under this policy before we send a replacement.